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What is Teladoc®?

Teladoc is a phone and video service that connects you with board-certified doctors and pediatricians who can help you with many non-emergency medical conditions.

Teladoc consults are provided at no cost to you.

How can Teladoc help me?

If you want advice about a non-emergency health problem, download the mobile app or call 1-800-TELADOC (1-800-835-2362), or visit

Reach out to Teladoc when you want a medical consultation for these conditions, and more:

  • Allergies
  • Bronchitis
  • Cold and flu symptoms
  • Ear infection
  • Respiratory infection
  • Sinus problems

If necessary, a Teladoc doctor can provide a short-term prescription that you can pick up at a pharmacy of your choice.

Experience you can trust

Teladoc doctors are U.S. board-certified, licensed in your state and average 15 years of practice experience.

How to get started

If you are new to Teladoc, you’ll need to set up an account by calling 1-800-TELADOC, downloading the mobile app or by visiting If registering online, you’ll need to log in and complete the information in the “My Medical History” tab.

Once you’ve registered, you can call or go online anytime to request a Teladoc consult. The average doctor call-back time is 15 minutes.

If you have a serious health emergency

If you have a life-threatening medical emergency, or if you need medical help right away, call 9-1-1, or go to the nearest emergency room.

Teladoc does not take the place of your primary care physician. Call your PCP for urgent health issues.