We’re here for you, to help with any questions, comments or concerns that you may have.

Member Relations

1-866-901-8000
TTY 1-877-454-8477
From October 1 to March 31, we’re available 8 a.m. to 8 p.m., 7 days a week. And from April 1 to September 30, we’re available 8 a.m. to 8 p.m., Monday to Friday.

Corporate Office

901 Market Street, Suite 500
Philadelphia, PA 19107
Monday–Friday, 8:30 a.m.–4:30 p.m.
215-849-9606

Provider Services

For health care professionals:
1-888-991-9023 or 215-991-4350

Pharmacy Services

For health care professionals:
1-866-841-7659 or 215-991-4300

Email

For general messages and inquiries:
MedicareInfo@hpplans.com

To report a problem or provide feedback about our website
web@hpplans.com